In the event that an online purchase does not meet your expectations, we accept returns. Items must be unworn and unused, and include all tags, parts, and accessories. To avoid damages, we recommend trying on footwear in carpeted areas.
Original shipping charges are not refundable.
We accept returns based on the following time frames from receipt of your order:
|Price||Return Time Frame|
|Regular Price:||14 Days|
|Sale Merchandise||Final Sale: No returns, exchanges, or price adjustments|
There are no returns or exchanges on international orders.
- Pack the item(s) securely in the original product packaging
- Please include packing slip or return form inside return package
- You will receive a return confirmation email once we receive your package (allow up to 7 days for in-house processing). Allow up to 30 days for your credit card company to process your credit
- Please send your package to:
Claire Flowers Online
2206 Lucas Avenue, Ste 504
St. Louis, MO 63103
Your return shipping charges must be prepaid, as we cannot accept C.O.D. deliveries.
For your protection, please retain the tracking information. We are not responsible for item(s) that do not arrive at our warehouse and customer cannot supply proof of delivery signature.
We are unable to automatically process exchanges at this time. To exchange an item, please return the item you do not want and place a new order on claireflowers.com. You may place your re-order at any time. We do not accept exchanges on sale merchandise.
Items purchased from Claire Flowers retail locations or claireflowers.com are not eligible for price adjustments.